How do you handle client feedback when it conflicts with your design instincts?

[Shortie]

As graphics designers, we tend to have graphics instincts but it's not always possible to avoid client feedback that would conflict with our instincts.

When you find that a clients feedback is clashing with your graphics instincts, how do you deal with this?

 

[James]

The first thing to do is trying to speak to the client. Once I am able to make him see reasons for this particular design, the rest is easier to handle. However, if the client is hellbent on having it changed, there is little that I can do at that particular point.

 

[Tyler]

All clients will never be completely satisfied with the job that you have delivered but what is more important is that you deliver based on the instructions that you received from the client to work on a particular project for him.

Whether the feedback is positive or negative, it should always be something that you should look forward to and use it to work on whatever you are going to do for a client tomorrow.

 

[Henry]

All clients will never be completely satisfied with the job that you have delivered but what is more important is that you deliver based on the instructions that you received from the client to work on a particular project for him.

Whether the feedback is positive or negative, it should always be something that you should look forward to and use it to work on whatever you are going to do for a client tomorrow.

Making use of customer's feedback is crucial to becoming better. You can never rule out what they are complaining about or the praise they are showing towards you because you really want to get better.

 

[Andrew]

It's never about your graphics design instincts when it comes to working for a client. It's about what they want. If you're not comfortable with working based on the requirements they asked for, don't take the job. It will prevent you getting any negative feedback.