How do you handle client feedback when it conflicts with your design instincts?

[Shortie]

As graphics designers, we tend to have graphics instincts but it's not always possible to avoid client feedback that would conflict with our instincts.

When you find that a clients feedback is clashing with your graphics instincts, how do you deal with this?

 

[James]

The first thing to do is trying to speak to the client. Once I am able to make him see reasons for this particular design, the rest is easier to handle. However, if the client is hellbent on having it changed, there is little that I can do at that particular point.

 

[Tyler]

All clients will never be completely satisfied with the job that you have delivered but what is more important is that you deliver based on the instructions that you received from the client to work on a particular project for him.

Whether the feedback is positive or negative, it should always be something that you should look forward to and use it to work on whatever you are going to do for a client tomorrow.

 

[Henry]

All clients will never be completely satisfied with the job that you have delivered but what is more important is that you deliver based on the instructions that you received from the client to work on a particular project for him.

Whether the feedback is positive or negative, it should always be something that you should look forward to and use it to work on whatever you are going to do for a client tomorrow.

Making use of customer's feedback is crucial to becoming better. You can never rule out what they are complaining about or the praise they are showing towards you because you really want to get better.

 

[Andrew]

It's never about your graphics design instincts when it comes to working for a client. It's about what they want. If you're not comfortable with working based on the requirements they asked for, don't take the job. It will prevent you getting any negative feedback.

 

[Jeremy]

It is important for you to take constructive criticism as a graphic designer because that is the only way you can be able to learn and improve on what you have worked on for a client who is not satisfied with a particular services render.

 

[Walter]

The first thing to do is trying to speak to the client. Once I am able to make him see reasons for this particular design, the rest is easier to handle. However, if the client is hellbent on having it changed, there is little that I can do at that particular point.

Rendering services to clients is always about doing what they want based on their request. It is the reason why you have to make sure that you have an agreement with them on whatever they want you to design so that you make sure that nothing is going to contrast each. otherwise you are going to have a very negative feedback.

 

[Sara]

I will first of all try to let them know that the designs they want might not be the best but if they don't need my own suggestions, that's when I will do the ones they desires.

 

[James]

I will first of all try to let them know that the designs they want might not be the best but if they don't need my own suggestions, that's when I will do the ones they desires.

This is a good way to follow that. I mean letting them know about the designs that they want not being the best and why you think so is the first step to handling it at the end of the day.

 

[Kyle]

Making use of customer's feedback is crucial to becoming better. You can never rule out what they are complaining about or the praise they are showing towards you because you really want to get better.

You can't do without feedback in any kind of business that you're doing. Even as a graphics designer, feedback is very important whether it's positive or negative.

 

[LazyPanda]

Customer satisfaction is my concern. That is why I try my best to work according to what they have in mind, because if I do not comply they will just find someone else to do it. So I take the feedback positively and work on it.

 

[Douglas]

Customer satisfaction is my concern. That is why I try my best to work according to what they have in mind, because if I do not comply they will just find someone else to do it. So I take the feedback positively and work on it.

I've known a lot of graphic designers who are always in a rush to complete a job without getting all the details they are to work with from their clients. This will impact on the kind of feedback they will receive after delivering the job.

 

[DesignerJack]

What if I work with what I have in mind and the client does not want it? That would make another gig from the client highly unlikely. I try my best to work with what the clients want, not what I think is right.

 

[Sara]

This is a good way to follow that. I mean letting them know about the designs that they want not being the best and why you think so is the first step to handling it at the end of the day.

And you know there are some clients that will try to prove stubborn in everything they want. It was after the work that they will understand what you are telling them. That period, I don't even hesitate to charge them more.

 

[Kyle]

What if I work with what I have in mind and the client does not want it? That would make another gig from the client highly unlikely. I try my best to work with what the clients want, not what I think is right.

If you created a service and a client wants to other exactly what you have created, you have the complete privilege to work exactly on what you have created to deliver but if a clients makes a custom order and have specifications of what they want to be done, you don't have any right to change anything because they are not going to accept it.

 

[Gary]

Feedback is one of the core essence of any business. If your business or services doesn't get user's feedback, ask for it and if they don't give it, there's something wrong because no feedback is actually a feedback.

Feedback is the only way you know for sure your customers or clients are happy with your services or business.

 

[Kennysplash]

It’s very simple, listen to them and do the necessary changes and corrections. In my secular job I do not argue with my boss on how a job should be done, I do what I am told to do.

 

[Larry]

I believe that when you work with the stipulated instructions your clients left for you to use and do a project for them, there is nothing that is going to conflict whatever you are doing once you have completed the job.

 

[Jeremy]

I will first of all try to let them know that the designs they want might not be the best but if they don't need my own suggestions, that's when I will do the ones they desires.

This is the best thing you can do and if they don't take your suggestion, you would have to work exactly how they requested so that they will not have any reason to reject the work once it is delivered.

 

[Sara]

This is the best thing you can do and if they don't take your suggestion, you would have to work exactly how they requested so that they will not have any reason to reject the work once it is delivered.

Yes, I do that always. To make clients happy and contented with what they wanted. I will only charge them when they come back to say that it's not good enough